Business Analyst, Business Solutions Asia (Accounting System)

811.07a

Hong Kong

Support in end-to-end software development cycle from user requirement gathering, requirement analysis, prepare project documentations, resources planning, status monitoring, UAT preparation and execution, implementation
Coordinate with internal business stakeholders and development team to define product features, workflow, flowchart and function list
With both business and technical focus, the person is expected to take on a key communication role in bridging between the end users (both external and internal) and the technical team members
Provide support to internal and external users who are using Accounting application: SunSystems, M+R solutions including Order Management Solution, Booking Management Solution, Track & Track Solution, etc. via emails or calls
Identify, analyze and diagnose system issues. Escalate technical issues to application support for additional troubleshooting
Follow up with customers to ensure full resolution of issues
Provide support the various teams in other activities related to the solutions including pre-sales, preparation of presentation materials

Degree holder in IT, Information Systems & Management, Accountancy, Supply Chain Management or related disciplines
Knowledge in system implementation, project management and EDI integrations
3-5 years of experience in implementing and/or supporting Accounting application preferably Infor SunSystems (6.1 or above)
With relevant exposure in supply chain and logistic industry is a plus
Excellent verbal and written English and Chinese (Cantonese and Mandarin) communication ability. Fluency in any other language is a definite advantage
Good Analytic, problem-solving, and interpersonal skills
Ability to work and perform under pressure
A team player who works well with peers and has the ability to develop trust and respect of team members in a complex and multi-cultural environment
Knowledge in Microsoft Office products, especially Excel (macro) and PowerPoint would be an advantage
Ability to act entrepreneurial and think creatively and proactively
Promote employee involvement and empowerment to foster a positive work environment

Please send your resume with expected salary and availability via email to